| Modern electronic document management (EDM) | | | | needs. Still others purchased poorly performing |
| technology provides tremendous opportunities for | | | | products or selected vendors with inadequate |
| businesses to work faster and smarter, some of | | | | services. |
| which were unimaginable a decade ago. Despite | | | | Occasionally, inadequate solutions can be rectified |
| undeniable advances in what EDM users have | | | | by purchasing add-on products that leverage the |
| achieved, many early adopters face challenges | | | | value of existing software, although data |
| with their systems today. Some chose excellent | | | | redundancy is a risk when running parallel |
| systems at the time, butâdue to system | | | | applications. A better solution lies in fully integrating |
| incompatibilityâare unable to take full | | | | existing software with other EDM |
| advantage of recent advances that would save | | | | vendorsâ products. Today, this is best |
| time and money. Others chose software that | | | | achieved by modern, behind-the-scenes Web |
| was appropriate when it was purchased, but now | | | | services that expand functionality within |
| has frustrating limitations with respect to handling | | | | applications and screens that are already familiar |
| growth in business volume or changing business | | | | to end users. |