| County and municipality agencies rely on efficient | | | | records, but often such an investment can be |
| information management in order to best serve | | | | cost-prohibitive and limited in its functionality. |
| their constituents. In order to serve their | | | | Fortunately, software is available that can address |
| constituentsâ needs, local government | | | | the specific paper-intensive challenges that are |
| offices have to be able to produce accurate | | | | often intrinsic to municipal government agencies. |
| results in a timely manner. Advances in technology | | | | Enterprise content management (ECM) systems |
| have increased expectations on the part of the | | | | can capture paper at its source via scanning. |
| public for fast, well-organized service. | | | | Imaged paper can then be stored along with |
| Unfortunately, many municipal agencies are still | | | | other image-enabled documentsâpaper |
| bogged down by massive amounts of paper and | | | | records, electronic forms, images, sound files, |
| the inefficiencies that are associated with paper. | | | | contracts, certifications, background checks, |
| Administrators may consider an electronic system | | | | payroll records, etc.âin a centralized |
| for storage, access, and management of their | | | | electronic repository. |